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Course for Credit at Capella University

The Essentials of Managing Conflict

The Essentials of Managing Conflict

The Essentials of Managing Conflict course will provide foundational knowledge about managing and resolving conflict in your personal and professional life. It will define conflict, explore the types and causes of conflict, examine the stages of a conflict, consider various conflict styles, and differentiate between various conflict resolution techniques. Full Description

  • Guaranteed Credit Transfer to Capella University
  • 1.5 quarter credits at Capella University
  • Capella University Equivalency: General Elective (GEN 1500)

Category: Elective

Take this 1.5-Credit College Course FREE!*
* For real. No strings attached. This college course is 100% free and is worth 1.5 quarter credits.

Benefits


Guaranteed to transfer to Capella University.

No Textbooks, Subscriptions or Hidden Fees

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Sophia offers all of our students a free trial to make sure our courses are right for you. Sophia wants you to be completely satisfied with your learning experience. We offer a 30 day money back guarantee.

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We offer a 3 part payment plan option to provide flexibility and allow students to fit courses into their budget.

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You pick your start date and work at your own pace on your phone, tablet or computer.

Complementary Learning Coach Support

Call, email or live chat with our team of friendly and knowledgeable Learning Coaches.

Description

Course marketing page

This course uses problem-based learning to help you apply knowledge to real-life situations, giving you a deeper understanding of the material as it relates to the world around you.

Overview
The Essentials of Managing Conflict introduces foundational information in the field of conflict resolution, including:

  • Understanding conflict
  • The stages of conflict
  • The five styles of conflict
  • Conflict resolution techniques

Assessments & Grading
This is a pass/fail course. You'll complete 3 Challenge assessments (these are like quizzes) and 1 Milestone assessment (these are like tests), with an overall score of 70% or better.

Learning Outcomes
Designed to help you understand and resolve conflicts in your personal and professional life, this course teaches you how to recognize, respond to, and resolve conflicts using a variety of scenarios to reinforce key ideas.

For more course details and Learning Outcomes, download the syllabus.

Reviews

Rating
2083 Student Reviews
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by Ahmed S. on September 17, 2019
Very easy course! took me about 2 hours to finish it and here I am gaining an extra free college credit that transfers to my University of Phoenix program at no hassle.
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by Ashley E. on September 17, 2019
Great overview on conflict, styles of conflict and resolution.
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by Adam B. on September 17, 2019
Great learning coach
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by Sarah S. on September 17, 2019
I REALLY learned A LOT from this class. Fabulous start to earning some extra credits. I'll absolutely be taking any and all classes I can from Sophia.
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by Cody C. on September 17, 2019
Great course, easy and fast to learn.
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by Tyler M. on September 16, 2019
A great and informational course.
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by Corvell D. on September 16, 2019
Fantastic Course!
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by Danielle F. on September 16, 2019
Easy to use platform and can do it in my own time. Excellent way to get extra credits needed!

FAQ

  • Q: What does "Try it for Free" mean?

    A: The Free Trial allows you to access the course of your choice, or multiple courses. It gives you access to the first unit ("Challenge 1") in the course. This will let you meet the course instructors, sample the instructional content, and answer a set of assessment questions in the Challenge. You can also read the Student Guide and watch an Orientation Video to learn more about the course format, requirements, and resources.

    Any work you complete in the Free Trial is saved, so if you decide to register, you do not need to repeat it. Of course, we also let you reset it and start over if you wish.

  • Q: Does Sophia accept third-party payment for tuition, such as financial aid or military benefits?

    A: Sophia courses are not eligible for most third party payment methods. Course tuition is paid by the student, using a credit or debit card. Tuition is due at the time of course registration. Sophia offers a payment plan option for course tuition.

  • Q: When do the courses start and how long do I have to complete a course?

    A: You choose your own course start date and have 60 days from your chosen start date to complete each course. Sophia courses are self-paced, so many students complete a course in less than 60 days.

  • Q: Where do I get the textbooks for my course?

    A: You do not need any textbooks for Sophia courses. All material is taught by video and text-based tutorials that are in the courseroom, and are included in the course tuition.

  • Q: How am I graded in the course?

    A: Sophia courses are graded on a pass/fail basis, with 70% overall required to pass the course. Your score is based upon points earned in the formative assessments ("Challenges"), summative assessments ("Milestones"), and if applicable, the authentic assessments ("Touchstones"). Currently, our Foundations of English Composition, English Composition I, and Public Speaking courses contain Touchstones.

  • Q: How do I know which courses I should take?

    A: Consult with your academic adviser at your university to determine specifically which Sophia courses could fit into your program. You can download the course syllabus directly from our site to share with your school advisor.

  • Q: Are the tests proctored?

    A: Sophia courses utilize keyboard biometrics as an alternative to proctoring. No webcam is needed for a Sophia course.

  • Q: I'm taking a course where I have to submit Touchstones. How long does it take for my Touchstone to be graded once it's submitted?

    A: We provide our faculty graders with up to 7 business days to grade a Touchstone. The actual time may vary based on volume and grader capacity.